Abnormal Security Threats

Use this skill when working with Abnormal Security threat detection and analysis - BEC, phishing, malware, socially-engineered attacks, spam, graymail, and credential theft. Covers threat types, attack vectors, severity assessment, remediation actions, and investigation workflows. Essential for MSP security analysts investigating email-borne threats detected by Abnormal Security's AI-powered behavioral engine.

Abnormal Security Threat Detection & Analysis

Overview

Abnormal Security uses behavioral AI to detect email threats that bypass traditional secure email gateways (SEGs). Unlike signature or rule-based detection, Abnormal profiles normal communication patterns and detects deviations indicative of attacks. This skill covers threat types, attack vectors, severity assessment, remediation, and investigation workflows.

Threat Types

TypeDescriptionSeverity Range
BEC (Business Email Compromise)Impersonation of executives or trusted contacts to request financial actionsHigh - Critical
Credential PhishingEmails designed to harvest credentials via fake login pagesMedium - Critical
MalwareEmails containing malicious attachments or links to malware downloadsHigh - Critical
ExtortionThreatening emails demanding payment (sextortion, DDoS threats)Medium - High
Social EngineeringManipulation attacks using urgency, authority, or trustMedium - Critical
SpamUnsolicited bulk emailLow
GraymailMarketing, newsletters, and promotional contentLow
ScamAdvance-fee fraud, fake invoices, lottery scamsMedium - High
Supply Chain CompromiseAttacks from compromised vendor or partner email accountsCritical

Detection Approach

EngineDescriptionWhat It Detects
Behavioral AIModels normal communication patterns per user/orgBEC, social engineering, impersonation
Content AnalysisNLP analysis of email body and intentUrgency, financial requests, credential harvesting
Sender ProfilingReputation and authentication of senderSpoofing, domain impersonation, first-time senders
URL AnalysisReal-time scanning of embedded linksCredential phishing pages, malware delivery
Attachment AnalysisFile inspection and sandboxingMalware, ransomware payloads
VendorBaseVendor risk intelligence networkSupply chain compromise, compromised vendor accounts

Threat Field Reference

Core Fields

FieldTypeDescription
threatIdstringUnique threat identifier (UUID)
abxMessageIdlongAbnormal internal message ID
abxPortalUrlstringDirect link to threat in Abnormal portal
attackTypestringBEC, PHISHING, MALWARE, EXTORTION, SPAM, etc.
attackStrategystringSpecific attack strategy (e.g., "Invoice/Payment Fraud")
sentTimedatetimeWhen the email was sent
receivedTimedatetimeWhen the email was received
attackVectorstringHow the attack was delivered (Link, Attachment, Text)
summaryInsightsstring[]AI-generated summary of why this is a threat

Sender Fields

FieldTypeDescription
senderAddressstringSender email address
senderNamestringSender display name
fromAddressstringFrom header address
fromNamestringFrom header display name
replyToEmailsstring[]Reply-to addresses
returnPathstringReturn-path/envelope sender
senderIpAddressstringOriginating IP address
senderDomainstringSender domain
impersonatedPartystringWho is being impersonated (if applicable)

Recipient Fields

FieldTypeDescription
recipientAddressstringPrimary recipient
toAddressesstring[]All To: addresses
ccAddressesstring[]All CC: addresses

Remediation Fields

FieldTypeDescription
remediationStatusstringAuto-Remediated, Not Remediated, Post-Remediated
remediationTimestampdatetimeWhen remediation action was taken
postRemediatedbooleanWhether email was remediated after delivery
isReadbooleanWhether the recipient read the email

MCP Tools

ToolDescriptionKey Parameters
abnormal_threats_listList detected threats with filterspageSize, pageNumber, filter, fromDate, toDate
abnormal_threats_getGet detailed threat by IDthreatId
abnormal_threats_actionsGet remediation actions for a threatthreatId
abnormal_threats_remediateRemediate a threat (move to junk/trash/quarantine)threatId, action
abnormal_threats_unremediateUndo remediation on a threatthreatId

Tool Usage Examples

List recent threats:

{
  "tool": "abnormal_threats_list",
  "parameters": {
    "fromDate": "2026-03-20T00:00:00Z",
    "toDate": "2026-03-27T00:00:00Z",
    "pageSize": 25
  }
}

Get threat details:

{
  "tool": "abnormal_threats_get",
  "parameters": {
    "threatId": "184def76-3c28-4e1b-9ef0-a5abc123def4"
  }
}

Remediate a threat:

{
  "tool": "abnormal_threats_remediate",
  "parameters": {
    "threatId": "184def76-3c28-4e1b-9ef0-a5abc123def4",
    "action": "QUARANTINE"
  }
}

Threat Investigation Workflows

BEC Investigation Workflow

  1. Review threat details - Check attackType, attackStrategy, summaryInsights
  2. Analyze impersonation:
    • Who is being impersonated (impersonatedParty)
    • Display name vs actual email address mismatch
    • Reply-to vs from address mismatch
    • First-time sender or unusual communication pattern
  3. Check financial indicators:
    • Wire transfer, ACH, or gift card requests
    • Invoice or payment redirection
    • Urgency language ("urgent", "today", "confidential")
  4. Assess scope:
    • Search for same sender across all recipients
    • Check if other users received similar attacks
  5. Remediate:
    • Quarantine message if still in inbox
    • Alert targeted recipients directly
    • Block sender domain if confirmed malicious
  6. Document - Record findings and IOCs

Credential Phishing Investigation Workflow

  1. Get threat details - Focus on attackVector and embedded URLs
  2. Analyze URLs:
    • Check for brand impersonation (Microsoft, Google, Dropbox)
    • Look for redirect chains and URL shorteners
    • Identify credential harvesting pages
  3. Check sender authentication:
    • SPF, DKIM, DMARC results
    • Domain age and reputation
  4. Assess user interaction:
    • Was the email read (isRead)?
    • Was it post-remediated (delivered then removed)?
  5. Remediate:
    • Quarantine all instances
    • Force password reset if credentials may have been entered
    • Block phishing domain

Malware Investigation Workflow

  1. Get attachment details - File name, type, size
  2. Review AI insights - Check summaryInsights for behavioral indicators
  3. Assess delivery:
    • Was the attachment opened?
    • How many users received the same attachment?
  4. Remediate:
    • Quarantine all instances across the organization
    • Block file hash at endpoint level
    • Isolate affected endpoints if attachment was executed

Severity Assessment Matrix

FactorLowMediumHighCritical
Attack TypeSpam, GraymailScam, ExtortionPhishing, BECSupply Chain, ATO
Recipients1 user2-10 users10-50 users50+ or executives
User InteractionNot readRead, no clickLink clickedCredentials entered
Sender ProfileKnown spamUnknown externalImpersonationCompromised internal
Financial ImpactNoneLow value requestWire/ACH requestActive fraud

Remediation Actions

ActionDescriptionWhen to Use
QUARANTINEMove to quarantine (user cannot access)Confirmed malicious threats
MOVE_TO_JUNKMove to junk/spam folderSpam, graymail, low-confidence threats
DELETEPermanently delete the messageHigh-severity confirmed threats
UNREMEDIATEUndo remediation, restore to inboxFalse positives

Error Handling

Common API Errors

CodeMessageResolution
400Invalid filter parameterCheck filter syntax and valid field names
401UnauthorizedCheck API token validity
403Insufficient permissionsToken needs threat detection scope
404Threat not foundVerify threat ID
429Rate limitedWait and retry with exponential backoff

Best Practices

  1. Prioritize by attack type - BEC and supply chain threats first
  2. Check user interaction - Prioritize threats that were read or clicked
  3. Review AI insights - summaryInsights explains why Abnormal flagged the email
  4. Correlate with account takeover - A phishing campaign may lead to account compromise
  5. Monitor remediation status - Ensure auto-remediation is working as expected
  6. Track post-remediation - Emails remediated after delivery need immediate attention
  7. Never release confirmed threats - Even if users request it; escalate to management

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