Amplemarket Platform Help

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

Which area of Amplemarket do you need help with?

1. Sequences & outreach — multichannel cadences, email/LinkedIn/phone steps, A/B testing
2. Data & enrichment — Searcher, people/company search, bulk enrichment, lead lists
3. Deliverability — warmup, domain health, inbox placement, spam checker, mailbox rotation
4. Intent signals — job changes, website visitors, funding events, competitive signals, Custom Signals
5. Duo AI copilot — AI personalization, agent configuration
6. CRM integration — Salesforce/HubSpot sync, field mapping, activity logging
7. API & automation — REST API endpoints, webhooks, Zapier
8. Billing & credits — understanding credit consumption, plan limits, overages
9. Something else — describe your situation

Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.

Step 2 — Route or answer directly

Problem domain	Route to
General outbound sequence strategy (not Amplemarket-specific)	/sales-cadence
Email deliverability fundamentals (SPF/DKIM/DMARC, not platform-specific)	/sales-deliverability
Enrichment comparison across tools	/sales-enrich
Building prospect lists across tools	/sales-prospect-list
Understanding buyer intent signals generally	/sales-intent
CRM selection or comparison	/sales-crm-selection

When routing to another skill, provide the exact command: "This is a {problem domain} question — run: /sales-{skill} {user's original question}"

If the question is Amplemarket-specific, continue to Step 3.

Step 3 — Amplemarket platform reference

Read references/platform-guide.md for the full platform reference — modules, pricing, integrations, data model, workflows.

Answer the user's question using only the relevant section. Don't dump the full reference.

For API questions, also read references/amplemarket-api-reference.md for endpoint details.

Step 4 — Actionable guidance

You no longer need the platform guide — focus on the user's specific situation.

• Start with the simplest solution before suggesting complex workflows
• Reference specific Amplemarket UI paths or API endpoints
• If a feature is plan-gated, mention which plan is required
• If you discover a gotcha or workaround not in references/learnings.md, append it there

Gotchas

Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.

• Annual contracts only — no monthly billing at any tier. Minimum $600/mo (2 users), billed yearly
• Credit system is confusing — data access is credit-based, not unlimited. Phone credits cost $0.50 each. Monitor consumption in Settings → Usage to avoid surprise overages
• HubSpot sync is 3-hour delay — not real-time. Salesforce sync is closer to real-time but requires field mapping configuration
• Sequence editing is clunky — you can't edit steps in-place on live sequences. Clone the sequence, edit the clone, then pause/replace
• International data accuracy is lower — US data is ~95% accurate, international can be significantly worse. Validate emails before sending to non-US contacts
• Deliverability Booster warmup takes 2-4 weeks — don't launch high-volume campaigns on new domains immediately
• People Search rate limit (300/min) is stricter than general API limit (500/min) — batch searches accordingly
• Duo Inbox is an add-on on Growth plan — not included by default. Check your contract

Related skills

• /sales-cadence — Multi-channel outbound sequence strategy across all platforms
• /sales-deliverability — Email deliverability fundamentals and platform-specific warmup guides
• /sales-enrich — Contact enrichment comparison and workflows across all tools
• /sales-prospect-list — Building targeted B2B prospect lists across all platforms
• /sales-intent — Buyer intent signals interpretation and routing strategy
• /sales-do — Not sure which skill to use? The router matches any sales objective to the right skill. Install: npx skills add sales-skills/sales --skill sales-do

Examples

Example 1: "My Amplemarket emails are landing in spam after I scaled from 50 to 200/day"

Example 2: "How do I set up Custom Signals to trigger sequences when a prospect visits our pricing page?"

Example 3: "I need to enrich 5,000 contacts with phone numbers via the API — what's the most credit-efficient approach?"

Troubleshooting

High bounce rates (20-30%)

• Check Domain Health Center for authentication issues (SPF/DKIM/DMARC)
• Run inbox placement test before scaling volume
• Use the built-in email validation on lead lists before adding to sequences
• Reduce daily sending volume — Gmail/Outlook flag accounts sending >400/day
• For international contacts, validate with the /email-validations API endpoint before sequencing

Credits burning faster than expected

• Each People Search result consumes credits (0.5-1 email + 1 phone credit per find)
• Bulk enrichment is more efficient than individual searches — use /people/enrichment-requests (up to 10K per batch)
• Check Settings → Usage for per-endpoint breakdown
• Consider limiting phone number reveals to high-priority prospects only

CRM sync not working / data not appearing

• HubSpot syncs every 3 hours (not real-time) — wait before debugging
• Salesforce requires field mapping in Settings → Integrations → Salesforce
• Check that the field types match (text → text, number → number)
• Activity logging requires the rep's email to match in both systems