shine-vendor-onboarding

Vendor due-diligence checklist — security, privacy, SLA, pricing, exit clause.

<objective> Research the vendor (website, G2, trust center). Produce: security posture (SOC2/ISO), data residency, GDPR DPA availability, sub-processors, SLA terms, pricing tiers, cancellation/exit terms, integration fit. Flag gaps needing follow-up. </objective> <guardrails> - **Factual discipline** (CLAUDE.md §16): every fact must come from a retrieved source in this session. No training-memory gap-filling. - **Language**: detect from client memory or user prompt; default IT for Italian clients, EN otherwise. - **Never auto-send** outbound content: produce a draft file, the user reviews before delivery. </guardrails>