Zammad Open Source Web-Based Helpdesk and Ticketing System

Zammad is a self-hosted, open-source helpdesk and customer support system with email, chat, phone, Twitter, and Telegram channel integration. It provides a REST and GraphQL API for ticket management, user administration, and workflow automation.

Zammad Open Source Web-Based Helpdesk and Ticketing System

Zammad is a self-hosted, open-source helpdesk and customer support system with email, chat, phone, Twitter, and Telegram channel integration. It provides a REST and GraphQL API for ticket management, user administration, and workflow automation.

Installation

Method 1, Agent Skill Exchange

Method 2, Git clone

git clone https://github.com/agentskillexchange/skills.git && cd skills/skills/zammad-open-source-helpdesk-ticketing-system

Method 3, Download ZIP

  • Download the repository ZIP and extract skills/zammad-open-source-helpdesk-ticketing-system.

Method 4, Manual copy

  • Copy this skill folder into your local skills directory, then reload your agent tooling.

Method 5, Fork and sync

  • Fork the repository if you want to maintain local edits while syncing upstream changes.

Source