Chatwoot Open Source Customer Engagement and Omnichannel Support Platform

Chatwoot is a self-hosted, open-source customer engagement platform that provides live chat, email, social media, and messaging channel support in a unified agent dashboard. It serves as an alternative to Intercom, Zendesk, and Freshdesk with full API access for automation.

Chatwoot Open Source Customer Engagement and Omnichannel Support Platform

Chatwoot is a self-hosted, open-source customer engagement platform that provides live chat, email, social media, and messaging channel support in a unified agent dashboard. It serves as an alternative to Intercom, Zendesk, and Freshdesk with full API access for automation.

Installation

Method 1, Agent Skill Exchange

Method 2, Git clone

git clone https://github.com/agentskillexchange/skills.git && cd skills/skills/chatwoot-open-source-customer-engagement-omnichannel-support

Method 3, Download ZIP

  • Download the repository ZIP and extract skills/chatwoot-open-source-customer-engagement-omnichannel-support.

Method 4, Manual copy

  • Copy this skill folder into your local skills directory, then reload your agent tooling.

Method 5, Fork and sync

  • Fork the repository if you want to maintain local edits while syncing upstream changes.

Source