UX Researcher & Designer

Comprehensive UX research and design skill for user-centered analysis and design deliverables.

Before You Start

Ask your human for business context — this skill produces significantly better output when grounded in specifics:

• Target market: Who are the customers? What industry/segment?
• Key competitors: Which brands or products to compare against?
• Constraints: Budget, timeline, geographic focus?
• Decision context: What decisions will this analysis inform? (roadmap, funding, positioning, hiring?)
• Existing data: Any prior research, internal metrics, or hypotheses to validate?

Capabilities

This skill enables:

• Persona Generation: Research-based user persona creation
• Journey Mapping: End-to-end customer journey visualization
• Usability Analysis: Heuristic evaluation and UX audits
• Research Synthesis: Converting user data into actionable insights
• Design Recommendations: Evidence-based UX improvement suggestions

Core Methods

User Persona Generation

Create detailed, research-backed user personas:

## [Persona Name]
**Role**: Primary/Secondary User Type

### Demographics
- Age, location, occupation
- Technical proficiency
- Relevant background

### Goals & Motivations
- Primary objectives
- Success metrics
- Underlying motivations

### Pain Points & Frustrations
- Current challenges
- Unmet needs
- Friction points

### Behaviors & Patterns
- Usage frequency
- Preferred channels
- Decision-making process

### Quote
> "Representative voice that captures their perspective"

### Scenario
A day-in-the-life narrative showing how they interact with the product/service.

Journey Mapping

Map the complete user experience:

Stage	Awareness	Consideration	Decision	Onboarding	Usage	Advocacy
Actions	What they do
Touchpoints	Where they interact
Emotions	How they feel
Pain Points	Frustrations
Opportunities	Improvements

Heuristic Evaluation

Apply Nielsen's 10 Usability Heuristics:

1. Visibility of System Status
2. Match Between System and Real World
3. User Control and Freedom
4. Consistency and Standards
5. Error Prevention
6. Recognition Rather Than Recall
7. Flexibility and Efficiency of Use
8. Aesthetic and Minimalist Design
9. Help Users Recognize, Diagnose, and Recover from Errors
10. Help and Documentation

Usage

Generate User Persona

# Example: Create persona from research data
await generate_persona(
    research_data=user_interview_transcripts,
    persona_type="primary",
    include_scenarios=True,
    format="detailed"  # detailed | summary | visual
)

Create Journey Map

# Example: Map user journey
await create_journey_map(
    persona="Tech-Savvy Startup Founder",
    product="CrowdListen",
    stages=["discovery", "evaluation", "purchase", "onboarding", "daily_use"],
    include_emotions=True,
    identify_moments_of_truth=True
)

Conduct Usability Audit

# Example: Heuristic evaluation
await usability_audit(
    product_screenshots=image_urls,
    user_flows=["signup", "first_analysis", "export_results"],
    heuristics="nielsen_10",
    severity_ratings=True
)

Synthesize Research

# Example: Synthesize user research
await synthesize_research(
    data_sources=[
        {"type": "interviews", "count": 12, "data": transcripts},
        {"type": "surveys", "count": 150, "data": survey_results},
        {"type": "analytics", "data": behavioral_data}
    ],
    outputs=["personas", "journey_map", "opportunity_areas"]
)

Deliverable Templates

Persona Document

# [Name] - [Role]

![Persona Photo Placeholder]

## At a Glance
- **Age**:
- **Location**:
- **Occupation**:
- **Tech Savviness**: [1-5 scale]

## Background
[2-3 sentence background]

## Goals
1.
2.
3.

## Frustrations
1.
2.
3.

## Motivations
-
-

## Preferred Channels
-
-

## Brand Affinities
-
-

## A Day in Their Life
[Narrative scenario]

## Key Quote
> ""

Journey Map Template

# Customer Journey Map: [Persona] using [Product]

## Journey Overview
**Goal**:
**Timeline**:
**Channels**:

## Stage-by-Stage Breakdown

### Stage 1: [Name]
- **User Goal**:
- **Actions**:
- **Touchpoints**:
- **Thoughts**:
- **Emotions**: [happy/neutral/frustrated]
- **Pain Points**:
- **Opportunities**:

[Repeat for each stage]

## Key Insights
1.
2.
3.

## Priority Opportunities
| Opportunity | Impact | Effort | Priority |
|-------------|--------|--------|----------|
| | | | |

Integration with CrowdListen

This skill enhances CrowdListen by:

• Creating personas from social listening data
• Mapping user journeys based on community feedback
• Identifying UX pain points from user discussions
• Validating design decisions with community sentiment
• Generating research-backed user experience improvements